FAQ's

Our business hours are as follows: Monday to Friday: 9:00 am to 5:00 pm Saturday and Sunday: Closed

Our furniture is crafted from premium materials, including solid wood, metal, and high-quality upholstery fabrics. We meticulously select these materials to ensure durability, longevity, and comfort in all our furniture pieces.

Yes, we provide customisation options for all our furniture. You can personalise your furniture by selecting from a range of materials, finishes, sizes, and other features to match your specific needs and style preferences.

Ordering from us is easy! You can browse our website to explore our furniture collection and make a purchase directly online. Alternatively, feel free to reach out to our friendly customer service team for assistance with placing your order.

Delivery times may vary depending on the product and your location. Typically, we aim to deliver your order within 10-14 working days. However, for those who need their bed sooner, we offer an express delivery service with delivery within 7-10 days.

For details on our return policy, please refer to our dedicated Terms & Conditions page. We strive to ensure your satisfaction with your purchase and provide hassle-free return options if needed.

Yes, assembly services are available for most of our products. When placing your order, our team will provide you with information on assembly options to suit your preferences and convenience.

If you encounter any issues with your order, please don't hesitate to contact our customer service team. We're committed to resolving any concerns promptly and ensuring your complete satisfaction with your purchase.

Absolutely! After selecting your desired bed style, you'll have the option to customise features such as headboard height, colour, and more to tailor your bed to your preferences.

Currently, we do not have a physical showroom. However, stay tuned as we have plans to open one soon! In the meantime, you can view customer photos on our social media pages to get a sense of the quality and satisfaction of our products.

Our support includes general inquiries regarding theme functionality; help with customizing the theme settings and any observed defect or theme issues. It doesn’t cover issues, such as errors due to third- party plugins or as an after effect of changes made to the theme code. For the full details on the extent of our support, please visit our Support Policy page.

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