Frequently Asked Questions (FAQs)

What are your opening hours?

Our business hours are as follows:

• Monday to Friday: 9:00 am to 5:00 pm
• Saturday and Sunday: Closed

What is your furniture made of?

Our furniture is crafted from premium materials, including solid wood, metal, and high-quality upholstery fabrics. We meticulously select these materials to ensure durability, longevity, and comfort in all our furniture pieces.

Do you offer customisation options?

Yes, we provide customization options for many of our furniture items. You can personalize your furniture by selecting from a range of materials, finishes, sizes, and other features to match your specific needs and style preferences.

How can I place an order?

Ordering from us is easy! You can browse our website to explore our furniture collection and make a purchase directly online. Alternatively, feel free to reach out to our friendly customer service team for assistance with placing your order.

How long does delivery take?

Delivery times may vary depending on the product and your location. Typically, we aim to deliver your order within 10-14 working days. However, for those who need their bed sooner, we offer an express delivery service with delivery within 7-10 days.

What is your return policy?

For details on our return policy, please refer to our dedicated Returns & Exchanges page here. We strive to ensure your satisfaction with your purchase and provide hassle-free return options if needed.

Do you offer assembly services?

Yes, assembly services are available for most of our products. When placing your order, our team will provide you with information on assembly options to suit your preferences and convenience.

What if I have a problem with my order?

If you encounter any issues with your order, please don't hesitate to contact our customer service team. We're committed to resolving any concerns promptly and ensuring your complete satisfaction with your purchase.

Can I customise my headboard height?

Absolutely! After selecting your desired bed style, you'll have the option to customize features such as headboard height, colour, and more to tailor your bed to your preferences.

Do you have a showroom?

Currently, we do not have a physical showroom. However, stay tuned as we have plans to open one soon! In the meantime, you can view customer photos on our social media pages to get a sense of the quality and satisfaction of our products.

Do you offer fabric swatches?

Yes, we do! Please reach out to us via our social media channels or email to request free fabric swatches. This allows you to see and feel the fabric first hand before making your purchase decision.

Can't find what you're looking for?

If you have any other questions not covered above, please don't hesitate to contact us directly. Our dedicated customer service team is here to assist you, and we'll get back to you promptly with the information you need.